FAQs
Why Shop at Smokey Mountain Fireplaces?
-
1. Huge Selection of Fireplaces
A few retail stores offer a small handful of electric fireplaces for sale. Smokey Mountain Fireplaces, on the other hand, is an absolute electric fireplace Super-Store! Whether you need a electric fireplace insert, electric fireplace tv stand, wall mount or corner mount electric fireplace, we're sure you'll find the perfect one here. We've even got a wide assortment of fireplaces accessories - beautiful mantel packages, fireplace inserts, fireboxes, electric logs sets - we've got it all!
-
2. Guaranteed Lowest Prices
We compare the prices of our fireplaces to that of our competitors daily to ensure that we're offering the absolute lowest prices anywhere. When you purchase a fireplace with us, you have 30 days to find a lower price on the same product from another retailer - and if you do, we'll refund 200% of the difference in price back to you!Click herefor more details.
-
3. Fast, Free Shipping to Mainland USA
While other fireplace retailers tack on a huge amount for shipping right at the end of the checkout process, we offer free shipping on everything we carry. The price you see on the product page is the price you'll pay... period. After you've placed your order, we'll typically get your fireplace shipped out & delivered within a week.
-
4. Safe & Secure Checkout
We want to do everything we can to ensure a pleasant shopping experience for you. We know that privacy and security are important to that experience, which is why we use SSL encryption to protect your personal and financial information during the checkout process. (Note: If you're not comfortable placing your order online, you can place your order over the phone by calling 541-678-3574. We accept all major credit cards (even American Express) as well as PayPal.
-
5. Top-Notch Customer Service
For us, fireplaces aren't just an "afterthought" we've decided to add to our catalog to generate a few more sales.We love the warmth and glamour an electric fireplace brings to a home! If you have any questions about a fireplace you have your eye on or need help finding the perfect one, please don't hesitate to call us (541-678-3574). We'll be more than happy to assist you.
Let customers speak for us
from 201 reviews
I wanted a cone style fireplace for our new construction and didn't realize these are 6 months to 9 months our for a white Zircon. Called smokey Mountain and they had a couple in stock, it was real easy he shipped it out to me and finding a installer was easy also- they said it was a really easy install for custom built fireplace.
This Malm has been perfect for our living room and you can tell it is made in America by the quality of it.
I have had a few fires in it and took this photo with my wide angle so I can show off my white brick fireplace and hard wood floors I am very proud of this setup and happy with the black base (i guess Smokey has both White bases and black bases)

Pretty Amazing that we could pick any color and it showed up 6 months later and blew us away with how beautiful it is. Our room is complete with this Malm Gas Cone Fireplace! It really was great and working with Brad was nice very helpful through the process. Install was easy also

We Love the thing we made our own stand for it as our outdoor kitchen is being completed. So many Great ways to use this wood Burning Pizza oven- EVERYTHING TASTES BETTER cooked in it

This pizza oven has been the best gift ever. we cook on the back porch all the time now. What a great reason to be outside making great pizzas

My Alfa 5 Minuti pizza oven from Smokey Mountain Fireplaces has been heavenly! Great product and amazing customer service.

So far, I have been very happy with this stove. Smokey Mountain has a tone of great choices and I felt like a stove with a smaller footprint would be best in my space so I went with the Invicta® Kiara. It actually looks cute in my home and creates a warming vibe and actually warmth! If you are going to be using your stove 24/7 then maybe having one with a built in ash tray would be nice but since I use it only a couple times a week it is easy enough to keep clean.

It’s just beautiful and well made. We love the addition to our outdoor kitchen.

I ordered this KFD STO because we have a single wall to set it against, thinking it would make the room feel more open. It exceeded all expectations, the fireplace is solid and so sharp looking! I can see the fire from my dining room on the side and love it. then we go to the living room and its perfect. The glass stays clean and the fire starts up easily. Defiantly a high quality fireplace worth every penny.

We have this wood burner allegro by Alfa and we just love it. The quality of the cook is just perfect, even and consistent. We are able to get 4-5 small pizzas at once. That is why we bought this allegro. It’s the biggest oven Alfa sells and we wanted to feed the entire family pizzas and appetizers at the same time. It has been the best investment we have made in a long time

Best purchase I ever made, so easy to use and the way it cooks a pizza is just amazing!

We got this thinking we would use it on occasion. Turns out we love it and use it all the time to entertain and have our own date nights. It’s been a great quality pizza oven that is easy to use and cooks evenly

Little apprehensive about making the purchase of the Alfa 5 minuti pizza oven, after reading positive reviews about the oven and Smokey Mountian I made the purchase. I am happy I did , great customer service and a quality oven .
Thank you

We upgraded to the Alfa and so happy with it, its style and efficiency has been perfect for out back patio cook outs

When I bought this I knew it would complete the setup on our back patio and wow it was great. I am so happy with the Alfa and it is by far the best pizza oven I have owned - previously had the Ooni and Gozney. I am Alfa brand for life now

I ordered the Pitts and Spitts Maverick 1250, and love it, the best of all my 6 grills. It’s built like a tank. Great customer service and arrive perfectly packed. Highly recommend purchasing from Smokey Mountian