Safe & Secure Shopping

Rest assured that your personal and credit card information is safe with us. We utilize a firewall and also protect all transactions using Secure Sockets Layer (or SSL, sometimes referred to as a secure certificate), which is an encryption technology that works with Netscape, Microsoft Internet Explorer, and AOL browsers. This ensures that only we can view your personal information.

You know how a lot of people are scared of flying, even though it's statistically safer than driving? The same paradox exists for online credit card use versus traditional credit card use.  Online purchases are statistically safer than using your credit card at a restaurant or department store. Technical experts state that online purchases are far safer than traditional credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the liability for you up to $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at our site while using the secure server.  In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting guidelines and procedures.

  • 1. Huge Selection of Fireplaces

    A few retail stores offer a small handful of electric fireplaces for sale. Smokey Mountain Fireplaces, on the other hand, is an absolute electric fireplace Super-Store! Whether you need a electric fireplace insert, electric fireplace tv stand, wall mount or corner mount electric fireplace, we're sure you'll find the perfect one here. We've even got a wide assortment of fireplaces accessories - beautiful mantel packages, fireplace inserts, fireboxes, electric logs sets - we've got it all!

  • 2. Guaranteed Lowest Prices

    We compare the prices of our fireplaces to that of our competitors daily to ensure that we're offering the absolute lowest prices anywhere. When you purchase a fireplace with us, you have 30 days to find a lower price on the same product from another retailer - and if you do, we'll refund 200% of the difference in price back to you!Click herefor more details.

  • 3. Fast, Free Shipping to Mainland USA

    While other fireplace retailers tack on a huge amount for shipping right at the end of the checkout process, we offer free shipping on everything we carry. The price you see on the product page is the price you'll pay... period. After you've placed your order, we'll typically get your fireplace shipped out & delivered within a week.

  • 4. Safe & Secure Checkout

    We want to do everything we can to ensure a pleasant shopping experience for you. We know that privacy and security are important to that experience, which is why we use SSL encryption to protect your personal and financial information during the checkout process. (Note: If you're not comfortable placing your order online, you can place your order over the phone by calling 541-678-3574. We accept all major credit cards (even American Express) as well as PayPal.

  • 5. Top-Notch Customer Service

    For us, fireplaces aren't just an "afterthought" we've decided to add to our catalog to generate a few more sales.We love the warmth and glamour an electric fireplace brings to a home! If you have any questions about a fireplace you have your eye on or need help finding the perfect one, please don't hesitate to call us (541-678-3574). We'll be more than happy to assist you.